Knowhow . Perseverance . Integrity
The objective of this training is to equip auditors to effectively communicate audit issues or observations that will lead to positive changes. This is NOT an English writing course, but rather, a holistic approach in communication that encompasses the thought process, verbal, psychology, EQ, protocol, and choice of words, etc
Training Outline:
- Understanding the role of an auditor
- Know your audience
- Discuss audit issues with clients
- Importance of audit corrective actions follow up
- The POWER model in writing
- Keys to simple writing
- Keys to improve writing skills
- Case studies on good and bad reports
- Be positive and objective in your tone
- Don't turn off your audience
- Substance in audit observations
- Use of effective headings
- The art of communication
- Hands-on exercise will be conducted throughout the training
Communicating Audit Issues Effectively
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